At Joe Elmasry Salon, your privacy is important to us.
We designed this policy to be clear, simple, and transparent about how we handle your information.
1. What We Collect
When you interact with Joe Elmasry Salon (whether through the website, booking system, or direct communication), we may collect:
- Your name
- Phone number
- Booking details (service, barber, time)
- Any messages or information you send us
- Basic technical data (device, browser, IP address)
- Website usage data (pages visited, time spent)
We only collect what we actually need to run the service properly.
2. How We Use Your Information
At Joe Elmasry Salon, we use your data to:
- Manage your bookings smoothly
- Communicate with you about your appointment
- Improve the quality of our services
- Understand how customers use our website
- Send updates, reminders, or offers (only when relevant)
We don’t collect data for unnecessary reasons — only to improve your experience.
3. Cookies & Website Tracking
Our website may use cookies to:
- Make the site faster and easier to use
- Remember your preferences
- Analyze traffic and performance
- Improve marketing and ads performance
By continuing to use our website, you agree to this.
4. Third-Party Tools
To run Joe Elmasry Salon efficiently, we may use trusted tools such as:
- WhatsApp (for communication & bookings)
- Analytics tools (to understand traffic)
- Advertising platforms (like Meta / Google)
These platforms may collect data according to their own policies.
5. Data Sharing
We do not sell your data.
We only share information when it is necessary to operate the service (for example: booking systems or analytics tools).
6. Data Security
We take reasonable steps to protect your data from unauthorized access or misuse.
However, no online system is 100% risk-free — and by using our services, you understand this.
7. Your Rights
You always have control over your data.
You can request to:
- Access your data
- Update your information
- Delete your data
Just contact Joe Elmasry Salon, and we’ll handle it.
8. Data Retention
We keep your data only as long as needed to provide the service and maintain basic records.
9. Updates
We may update this policy from time to time.
If you continue using Joe Elmasry Salon, it means you accept any updates.